Creating a HAR record for a session Follow

Sometimes you can see an issue for your site but Section.io customer engineers cannot replicate the same issue.

In this case, a HAR record (or HTTP Archive) might be useful for Section to diagnose the problem.

Open Chrome Developer Tools.

• Press Ctrl + Shift + i on MS-Windows. 
• The Developer Tools panel should open either on the right of the screen or on the bottom.
• Click the "Network" menu item on the top menu bar of the panel

• Open the page you are having issues on and wait until everything is fully loaded. Make sure the issue has occurred in the current session.
• Then right-click anywhere on the list of items in the Network waterfall and select "Save as HAR with content".

• Save the HAR file and send it to us along with a description of what has gone wrong.

This will provide us with a lot more information to be able to track down the exact cause of the issue.