Knowledge Base

• How to Raise Support Tickets with Section Engineers
• How to deal with DNS related 409 for VPN or products like Zscaler
• How to debug origin?
• How to traceroute traffic for a domain?
• What does Issued by: R3 mean in Let's Encrypt certificates?
• Move Domains Between Applications

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• How to search Kibana logs with a section-io-id
• Creating a HAR record for a session
• How to deal with bad bots?
• How to remove Nova cookie on Snapt
• What to do if Let's Encrypt fails?
• Get a section-io-id for a URL

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• How to make a status 410 Gone for a URL in Varnish?
• How do I clear the entire Varnish cache?
• Will an asset be able to re-enter the cache if I purge it using a ban expression?
• How do I clear the home (root) page from the Section cache?
• How do I clear assets from Varnish cache using ban expressions?
• How do I clear a specific URL from Varnish cache?