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Knowledge Base

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Frequently Asked Questions
  • How to Raise Support Tickets with Section Engineers
  • How do I clear the Kraken cache?
  • How do I check if requests are being routed to my alternate origin?
  • Reset Section Console Password
  • The differences between Admin and State API Roles in Aperture and API
  • How to add a domain to an app
See all 10 articles

Troubleshooting
  • How to search Kibana logs with a section-io-id
  • Get a section-io-id for a URL
  • How can I tell if the errors I'm seeing in Kibana are coming from my origin?
  • Testing the Origin
  • Creating a HAR record for a session

Varnish Cache
  • How do I clear the entire Varnish cache?
  • Will an asset be able to re-enter the cache if I purge it using a ban expression?
  • How do I clear the home (root) page from the Section cache?
  • How do I clear assets from Varnish cache using ban expressions?
  • How do I clear a specific URL from Varnish cache?

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